All orders are custom-made based on your design.
● Most orders are prepared within 24 hours
● Orders placed before 2 PM may qualify for same-day shipping or pickup
● Rush orders may be ready within 2–3 hours, depending on availability
Processing times may vary slightly during busy periods or for large orders.

We ship using trusted carriers:
● USPS
● UPS
● FedEx
Available shipping options and rates will be shown at checkout.

● Orders over $50 qualify for free ground shipping within the continental United
States
● Orders over $150 qualify for free priority shipping
All other shipping rates are calculated at checkout.

Delivery time depends on the shipping method selected.
Please note:
● Delivery times are estimates and not guaranteed
● Delays may occur due to carriers, weather, or high shipping volume

Once your order is shipped, you will receive a tracking number via email.
You can use this tracking number to follow your shipment directly through the carrier.

Local pickup is available at:
8260 Patuxent Range Rd Suite H, Jessup MD 20794
(Same location as Clark Marble and Granite)
Most pickup orders are ready within a few hours.
Please contact us before arriving to confirm your order is ready and to schedule your
pickup time.

Please double-check your shipping address before placing your order.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Once your order has been shipped, it is handled by the shipping carrier.
We are not responsible for:
● Lost packages
● Shipping delays
● Damage during transit
However, we will assist you in contacting the carrier and resolving the issue when possible.

If you have any questions about shipping or your order, please contact us:
Email: info@dtffabrica.com